• Welcome to Delegate365

    Manage YOUR users and licenses

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  • Easy-to-use

    Delegate365 is a web-based portal for delegated user and license management in Microsoft Office 365™

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  • Works on any device

    User and license administration with a web based solution has a name: Delegate365

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    Delegate365 User
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    Delegate365 Responsive Dashboard

Delegate365 is an easy-to-use, web-based portal for delegated user and license management in Microsoft Office 365™.

With Delegate365 portal administrators can define users to manage their office, department or organizational unit in a simple portal. Common tasks like creating users, units or distribution lists or resetting passwords can easily be performed with little effort and only for the zone where the local administrator is entitled.

Main Features

Microsoft Office 365™ meets Delegate365

All user data comes directly from Microsoft Office 365™. Delegate365 works with a layer above Microsoft Office 365™. All operations are directly made in Windows Azure™ Active Directory®.
Microsoft Office 365™ knows nothing about the management part, all users are simple Microsoft Office 365™ users without specific roles.

Delegate365 fills a gap

In the Microsoft Office 365™ role concept there´s no delegation built in. Delegate365 fills that gap and offers an easy-to-use list where each object belongs to an organizational unit (OU). So a portal administrator can define any number of units, like locations, departments or any other logical division. Each administrator can manage any number of OU´s. Each user belongs to one OU.
The concept is simple and it´s exactly defined which user can be administered by which administrator.

Users without OU

If there are existing users in Microsoft Office 365™ or users are created without Delegate365 directly in the Microsoft Office 365™ online portal, these users are not visible for D365-administrators. The portal administrator uses a module "assign OU" where he can see all users without OU. There he can filter and mass assign some or all users to one OU. Users with OU disappear from this list. Administrators now can see the new users if they are in one of their OU´s.

Does it work with ADFS or DirSync?

Yes, in the same way as the Office 365™ portal. Synced domains and users are visible and group and license memberships are manageable. In Delegate365 the administrator can assign users to security groups and change the Office 365 licenses but cannot modify the user object itself because it´s managed in a local federated Active Directory®. Windows Azure™ Active Directory® handles federated objects differently, so these objects are no "full" objects which can be read but not changed.

Does it work with Azure™ Active Directory® only?

Absolutely! Since Office 365™ uses Azure™ Active Directory® it´s no difference for Delegate365 to manage all data. Office 365™ specific features like licenses, user aliases or distribution list management are not functional in that case.

What about license management?

With Delegate365 the portal administrator(s) can define the licenses and the number of licenses per OU. This can be informational or a hard limit, so that an OU f.e. only is capable of using 20 licenses. Additionally a simple workflow for ordering licenses is integrated.

Data storage

Your data is stored where your Office 365 tenant (the Azure Active Directory) is located: US, EMEA or APAC. Delegate365 runs in Windows Azure and will be located in your desired region.

30 days free trial

Please fill out the form at the end of this website and contact us! We will provide a free demo scenario for you.

Why Delegate365?

In the Microsoft Office 365™ Online portal global administrators can use roles for privileged users to execute special tasks like user and group management. In fact such users can administer all users or all licenses. That´s ok for small companies and associations. In larger companies it´s necessary to ensure that administrators or business office managers can administer only their own units.

That´s where Delegate365 comes in. Instead of using standard roles portal administrators can define any number of organizational units and who shall administer a unit and what licenses a unit can use. The business administrators can manage their own users and create their own global distribution lists as well. So Delegate365 simplifies all this tasks and works as new standard portal with advanced management features.

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Delegate365 is for...

Typical customers of Delegate365 are larger businesses, companies with some departments or locations, franchisers, educational facilities, schooling, clubs, associations and every group who uses Microsoft Office 365™ and wants to use delegated administrators for managing only their own units.

There are a lot of scenarios where the delegation of user management makes sense. IT-departments can be relieved, central administration only needs to define the business managers and the organizational units. From that on, the administrators can manage their own units in an easy-to-use web-portal: Delegate365

Find out more

How does it work?

The delegation uses organizational units (OU´s) where there´s defined which administrator can manage which units, which domains and which licenses. So Microsoft Office 365™ knows nothing about the management part, all users are simple Microsoft Office 365™ users with no special roles.
That´s why you of course can also manage domains, groups, users and distribution lists in Microsoft Office 365™ online portal as well as directly in Delegate365. New objects have to be assigned in Delegate365 by the portal administrator(s) - or can be assigend automatically f.e. by location - to be visible for the delegated admins.
The idea is that the Delegate365 portal replaces the Microsoft Office 365™ online portal for all daily tasks and user management.
Since Delegate365 is provided as Software-as-a-Service updates are automatically done for you, there´s no maintenance necessary. Technically Delegate365 is based on Windows Azure™ Websites and cloud services with SQL Azure™ Database.

Functions

To get an impression how easy it is to use Delegate365 find some screenshots of the main functions used in daily business.
Hint: Click on the small images to see it enlarged and with a short description below.

Everything starts here.

The administrator logs in with the standard Microsoft Office 365™ login page. If the user is authenticated against Windows Azure™ Active Directory® the Delegate365 dashboard follows. If the user is authenticated, but no administrator user in Delegate365 the user only can change his password. The Active Directory objects are automatically synced in Delegate365.

The dashboard provides an overview of all objects the logged in user can administer. All user data comes directly from Microsoft Office 365™ and is presented in this summary page which is also the start page after the login.

The soul of management

This is the soul of management in Delegate365. The portal administrator defines any number of organizational units (OU) to create individual groups within the portal administration. Each administrator belongs to one or more OU´s. All user objects also belong to one OU. Objects can be moved from one OU to another OU with a mouse click.

This is the main part where administrators can manage all their users. Users can be created, edited and deleted. The search box delivers a user object while typing the name. Users can be assigned to Active Directory groups and licenses. Additional functions are password reset and Alias-addresses.

A new user can be created just by typing his name. Delegate365 creates a valid user principal name for the user. The administrator can only choose between domains, locations and OU´s where he is entitled. So business administrators can create only new users within their logical unit.

Mass import

When a couple of users need to be imported, the local administrator can download a sample file, fill in the data for example with Microsoft Excel® and upload it to the Delegate365 portal. Delegate365 will create users out of the import file and assign the Microsoft Office 365™ license in one step. If the file contains invalid data or the administrator wants to create users in another OU that he´s in, the import functions informs about the invalid data. So mass import is very easy, even for the local administrator.

The Sync function allows portal admins to synchronize all data from Azure Active Directory into D365 manually at any time. Additionally rules can be set for automated assignment of users depending on user properties into D365 OU´s.

Shared Mailboxes are an Exchange feature where many users can access a common mailbox (which does not need an Office 365 license), f.e. for departments or customer contact etc. Admins who are entitled to use this function now can easily manage Shared Mailboxes in D365.

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Delegate365 Importer

The Delegate365 API

This is an optional Add-On for Delegate365. In some scenarios companies use different systems and have their data spread to many servers or applications. If you want to use Microsoft Office 365™ and you f.e. provide an own system for registering users like a student web portal or similar, Delegate365 API ist your interface! This is an Web API which is capable of doing background operations against Microsoft Office 365™. The API gets data for user operations from your backend system, fulfills all tasks and returns success or possible errors, like "user already exists".
With Delegate365 API Microsoft Office 365™ can easily be part of your backend systems!

Our Process

You are a serious company. You deserve a serious solution.
We'll be there from the beginning to the very end of your project's development.

  • You are interested? Contact us for a free trial!

  • We will provide a full functional demo scenario for you.

  • Test it for 30 days - of course for free.

  • You love it? Order Delegate365 for your company!

  • We will implement the perfect solution for your company.

Check Our Prices

This is Delegate365

Check out the Delegate365 Videos.

Our Prices

We offer great plans. Find the one that suits your needs.

Basic

 

$69 / month

up to 50 users

Order Now

Delegate 500

 

$219 / month

up to 500 users

Order Now

Delegate 1000

 

$ 288 / month

up to 1000 users

Order Now

Custom

starting from
$ 290 / month

starting from 1000 users

Order Now

For sending SMS messages additional rates can be applied depending on the country.
The rates include hosting on Microsoft Azure and upgrades.
All prices quoted on the website are in USD excluding VAT. Errors and omissions excepted.

Clients

FAQ

Delegate365 is an easy-to-use, web-based portal for delegated user and license management in Microsoft Office 365™.
With Delegate365 portal administrators can define users to manage their office, department or organizational unit in a simple portal. Common tasks like creating users, units or distribution lists or resetting passwords can easily be performed with little effort and only for the zone where the local administrator is entitled.

In the Microsoft Office 365™ Online portal global administrators can use roles for privileged users to execute special tasks like user and group management. In fact such users can administer all users or all licenses. That´s ok for small companies and associations. In larger companies it´s necessary to ensure that administrators or business office managers can administer only their own units.
That´s where Delegate365 comes in. Instead of using standard roles portal administrators can define any number of organizational units and who shall administer a unit and what licenses a unit can use. The business administrators can manage their own users and create their own global distribution lists as well. So Delegate365 simplifies all this tasks and works as new standard portal with advanced management features.

Typical customers of Delegate365 are larger businesses, companies with some departments or locations, franchisers, educational facilities, schooling, clubs, associations and every group who uses Microsoft Office 365™ and wants to use delegated administrators for managing only their own units.
There are a lot of scenarios where the delegation of user management makes sense. IT-departments can be relieved, central administration only needs to define the business managers and the organizational units. From that on, the administrators can manage their own units in an easy-to-use web-portal: Delegate365

Yes. If you want to test Delegate365 please fill out the form at the end of this website or contact us. We will provide a test scenario for 30 days free of charge.

Delegate365 works with a layer above Microsoft Office 365™. All operations are directly made in Microsoft Azure™ Active Directory®.
The delegation uses organizational units (OU´s) where there´s defined which administrator can manage which units, which domains and which licenses. So Microsoft Office 365™ knows nothing about the management part, all users are simple Microsoft Office 365™ users with no special roles.
That´s why you of course can also manage domains, groups, users and distribution lists in Microsoft Office 365™ online portal as well as directly in Delegate365. New objects have to be assigned in Delegate365 by the portal administrator(s) to be visible for the delegated admins (see below).
The plan is that the Delegate365 portal replaces the Microsoft Office 365™ online portal for all daily tasks and user management.
Technically Delegate365 is based on Microsoft Azure™ Websites with SQL Azure™ Database.

Yes, in the same way as the Office 365 portal. In Delegate365 synced domains and users are visible and group and license memberships are manageable. In Delegate365 the administrator can assign users to security groups and change the Office 365 licenses but cannot modify the user object itself because it´s managed in a local federated Active Directory®. Microsoft Azure™ Active Directory® handles federated objects differently, so these objects are no "full" objects which can be read but not changed.
Maybe we plan to extend Delegate365 with an on premise solution for administering hybrid-scenarios in future for hosting in a company network.

Absolutely! Since Office 365™ uses Azure™ Active Directory® it´s no difference for Delegate365 to manage all data. Office 365™ specific features like licenses, user aliases or distribution list management are hidden or not functional in that case.

Well, in the Microsoft Office 365™ role concept there´s no delegation built in. Delegate365 fills that gap and offers an easy-to-use list where each object belongs to an organizational unit (OU). This is a simple string where a portal administrator can define any number of units, like locations, departments or any other logical information. Each administrator can manage any number of OU´s. Each user belongs to one OU. So the concept is simple and it´s exactly defined which user can be administered by which administrator.

Yes. Simple edit a user and change his OU. The same goes for administrators.
Example: Admin Martina is responsible for the OU´s Berlin and Munich. She changes the OU of user Max from Berlin to Munich.
Admin Toni is responsible for the OU´s Vienna and Munich. Now he is able to edit user Max because he now is in the OU Munich.
Both admins now can administer user Max because both can see their overlapping OU Munich.

Yes. If you create, edit or delete users in Delegate365, all changes are made directly in Microsoft Azure™ Active Directory®.
If you create users in the Microsoft Office 365™ online portal, they have no OU, because Microsoft Office 365™ doesn´t know anything about the organizational units in Delegate365. So only the Delegate365 portal administrator sees these users and can assign them to OU´s for further delegated administration. See the next topic about this procedure.

If there are existing users in Microsoft Office 365™ or users are created without Delegate365 directly in the Microsoft Office 365™ online portal, these users are by default not visible for D365-administrators. The portal administrator uses a list "assign OU" where he can see all users without OU. There he can filter and mass assign some or all users to one OU.
Users with OU disappear from this list. Optional, as a feature, there can be rules set that users with f.e. filled out location property can be automatically set to the corresponding OU.
Administrators now can see the new users if they are in one of their OU´s.

Yes! With Delegate365 version 2.1 we added an User Self Password Reset (SPR) feature. If the admin had deposited a notification for the specific user (email or SMS), the user can perform a self password reset. When resetting the password the user can decide if he wants to receive the necessary security-code via email or SMS. Then he receives the code and gets a temporary password on the D365-website. With that he can login and now has to change the password to his own, individual password.
This function simplifies the administrative effort when users can use this reset on their own. This feature is integrated in D365. So IT departements have no need to buy Azure premium licenses just for their users to perform self service password reset when using D365!

Yes. There´s a switch available in the license quotas: Enforce quota. This switch means, that the admins of that specific OU only can assign licenses if they have enough within their OU.
If f.e. the OU "Vienna" has a license quota of 10 and "Enforce" is ON, the admins only can use 10 licenses. If a new 11.th user is created, this user cannot get an Office 365 license for that plan. Of course the license can be removed from another user and given to the new user, but the admin only has this 10 licenses available.
If the "Enforce" flag ist not set, the license quote is informational and admins can use more licenses than they have available in their OU. Anyway, if OU´s need more licenses, they can start the simple workflow in D365 for requesting more licenses from the license admin (or the portal admin).

Yes, but you would need to provide us a global admin for getting access to your Office 365™ tenant. We can provision your demo with the admin account, then you can delete this admin afterwards. Anyway, in standard demos when we create a Delegate365 portal you get a brand new Office 365™ tenant which you can fully administer.

You can find our prices in the pricetable. All prices in USD excluding VAT. Errors and omissions excepted.
The prices include hosting on Microsoft Azure Websites and upgrades.

Not now. The current version is designed that each customer has its own Delegate365 instance. This means, each customer gets his own portal and database in his desired region. Maybe we plan to offer a Multi-Tenant solution for smaller instances in near future if there´s a demand for such scenarios.

In Delegate365 we only store (cache) IDs, the UPNs and the names of the OU´s. Your data is stored where your Office 365 tenant (the Azure Active Directory) is located or where you wish: There are datacenters in America, Asia, Europe, and Australia, see Azure Regions.
Delegate365 runs in Microsoft Azure™ and will be located in your desired region. So you decide where your data is stored!

No. In Delegate365 we cache the necessary data directly from Azure™ Active Directory® (AAD). We can store as many objects as the AAD can handle. Delegate365 can work with many thousand users rapidly and loads all data asynchronous on demand from it´s cache. Delegate365 is built for large amounts of data and allows quick and easy access to the data.

Some actions like f.e. requesting licenses or resetting passwords can trigger a notification. The admins define if and how notifications are sent. By default notifications are made by sending emails. Optional messages can be sent via SMS. For SMS feature additional prices do apply, usually up from 10 Cent per SMS depending on the country. If a customer wants to use that feature for admins or even users it can be switched on.

We align with Microsoft online services and offer Delegate365 with a fixed term for the first year. After the first year the service can be cancelled monthly.

The activation of D365 can happen instantly. The setup for generating the service account and setup the Azure website and services usually takes about 1 to 2 days. Than the D365-portal is available and can be used for the delegations.

If you want to buy Delegate365 please contact us via email. We send you a custom link for paying the fee for the first year with PayPal or we send you a custom link to our shop-site where you can pay with PayPal and credit cards. Alternatively you can perform a bank transfer.

Of course, anytime. The amount of users defines the package version of Delegate365. If you start with a small version of Delegate365 like f.e. with Delegate Basic you can contact us and we upgrade Delegate365 to the next level.

Yes, we offer a partner program for resellers of Delegate365. There is also a partner bonus, pls. contact us if you plan to act as reseller or partner.

If your test scenario has run out after 30 days, please contact us. We can provide a new test scenario for you or extend an existing scenario for further 30 days.

Keep in Touch

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Our Location

Kreilplatz 1, 1190 Vienna, Austria

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